Bitrix24 Malaysia: CRM, Setup & Training from a Gold Partner
Buy Bitrix24 in Ringgit from a Malaysian company, and get it set up for the way your team sells, serves customers and runs projects. We handle setup, WhatsApp, payments, Xero and training for you.
- Pay in RM, no WHT
- Malaysian e-invoice issued
- Training in KL & PJ
- Local support
Why buy Bitrix24 in Malaysia from a local partner?
Bitrix24 sells to Malaysia from overseas in US dollars. Buying through FusionETA, a Malaysian Bitrix24 Gold Partner, gets you the same Bitrix24 plus local billing, local support and people who have set it up across many industries.
Pay in RM, no withholding tax
You pay a Malaysian company in Ringgit, so there's no withholding tax on a payment overseas and no exchange-rate surprises. We issue a Malaysian e-invoice for every purchase.
Two levels of support
Ask us first. We answer in your time zone, and we can still raise tickets with Bitrix24 support for you when needed.
Business process consultants
Our certified consultants have rolled out Bitrix24 in construction, furniture, design, services and property. We map your sales and operations into pipelines, automation and smart processes.
14 bonus days on renewal
Renew a 12-month Bitrix24 Professional plan with us and get 14 extra days added free (from 1 January 2026).
Domain & business email add-on
Add RM500 and we'll register your domain (e.g. yourcompany.com), create 25 email accounts and connect them to Bitrix24.
Training for your whole team
Online training, classroom training at our KL and PJ offices, or on-site at your company, so your staff actually use Bitrix24 from week one.
Bitrix24 pricing in Ringgit
Annual plans, billed in RM. Prices are for new customers and exclude 8% SST. We accept credit card, Alipay and bank transfer in any currency.
Small Business
For teams of up to 10 starting with CRM
About RM292 a month
- Up to 10 users, 50 GB storage
- Customer database, leads and deals
- Task management
- Clock-in and clock-out
- Virtual office, on a FusionETA domain
Standard Vibe+
For growing sales and project teams
About RM500 a month
- 50 users, 100 GB storage
- Full CRM and project management
- Facebook, Instagram, email, live chat and web forms
- Bitrix24 AI (CoPilot) and Vibe+ features
- Your own yourcompany.bitrix24.com address
Professional Vibe+
For companies running the whole business on Bitrix24
About RM1,000 a month
- 100 users, 1 TB storage
- Advanced CRM and project management
- HR tools and all supported social channels
- AI automation and advanced Vibe+ features
- Your own domain (e.g. crm.yourcompany.com)
Need Enterprise (250+ users) or Bitrix24 On-Premise? Ask us for a quote. Want to look around first? Start a free Bitrix24 account.
Buying Bitrix24 direct vs. through a Malaysian partner
Same Bitrix24, same features. The difference is how you pay and who helps you.
| Buy direct from Bitrix24 | Buy from FusionETA | |
|---|---|---|
| Currency | US dollars, by card | Ringgit; card, Alipay or bank transfer |
| Withholding tax on foreign payment | May apply; check with your tax agent | Not applicable (local supplier) |
| Malaysian e-invoice | Not issued by a Malaysian supplier | Issued by FusionETA |
| Setup & customisation | Do it yourself | Done with you by certified consultants |
| Training | Online help centre and webinars | Online, classroom (KL & PJ) or on-site |
| Support | Bitrix24 helpdesk | FusionETA first, plus Bitrix24 helpdesk |
One workspace for sales, projects and your team
Bitrix24 replaces a stack of separate apps with one platform, used by more than 15 million organisations worldwide. A free plan is available; paid plans add more users, storage, automation and AI.
CRM & sales pipeline
Leads, deals, quotes and invoices, with automation rules and sales funnels.
Tasks & projects
Kanban, Gantt charts, time tracking and workgroups for every project.
Chat & video calls
Team messenger, video meetings and a company feed in one place.
Contact centre
WhatsApp, Facebook, Instagram, live chat, email and phone in one inbox.
Sites & online stores
Build websites, landing pages and stores that feed straight into your CRM.
HR & time
Clock-in and clock-out, absence chart, company structure and workflows.
Drive & documents
Shared files, online document editing and document templates.
AI with CoPilot
Call transcripts and summaries, deal field autofill and AI task drafts.
Bitrix24 add-ons built by FusionETA for Malaysia
We build and support integrations that connect Bitrix24 to the tools Malaysian companies already use.
Corporate WhatsApp
Your whole sales team on one WhatsApp number, with every chat saved in Bitrix24 CRM. Powered by Wazzup24.
Corporate WhatsApp for Bitrix24LHDN e-invoicing
Issue invoices from Bitrix24 and meet Malaysia's MyInvois e-invoice requirements.
Bitrix24 e-invoice for MalaysiaBitrix24 – Xero sync
Send contacts, products, quotes and invoices from Bitrix24 CRM to Xero accounting.
Bitrix24 Xero integrationFiuu online payments
Collect FPX, card and e-wallet payments against Bitrix24 deals and invoices with Fiuu (formerly Razer Merchant Services).
Fiuu payment integrationBulk import tool
Upload Excel data into Bitrix24 smart processes (SPA) and lists in one go.
SPA & list bulk importHow Malaysian companies use Bitrix24
Ready-made setups we've built on Bitrix24, which we adapt to your business.
CRM for service providers
Leads from Facebook, Instagram and Google Ads through to site visits, contracts and after-sales. Used for solar PV, water filters and machinery.
See the solutionCustomer service & support
Phone, SMS, WhatsApp, Telegram and social messages recorded in one place, with tickets and SLAs.
See the solutionEquipment maintenance
Track serial numbers, warranties and service schedules with automatic reminders.
See the solutionAppointment booking
Let clients book slots that sync with your staff calendars and meeting rooms.
See the solutionDigital signing
Generate documents from templates and send them for e-signature automatically.
See the solutionAI chatbot
An AI assistant that answers customers on your channels and hands over to staff in Bitrix24.
See the solutionIndustry examples: construction company · furniture company · architecture design studio · sites & stores we've built · all Bitrix24 solutions
Bitrix24 implementation in four steps
Cloud or On-Premise, we take you from first call to a team that uses Bitrix24 every day. We also handle API integrations, custom apps and Bitrix24 Cloud to On-Premise migration on AWS or Google Cloud.
Discovery call
We learn how you sell and work, and recommend the right Bitrix24 plan.
Setup & customisation
Pipelines, fields, automation, smart processes and integrations configured for you.
Data import & training
We bring in your customer data and train your team online, in class or on-site.
Go live & support
You go live with local support, and we keep improving your setup as you grow.
Bitrix24 guides from our team
Bitrix24 Vibe+ plans: up to 40% off
Unlimited AI, Vibecode and an MCP server. The launch offer ends 10 December 2026.
Read the newsBitrix24 price in Malaysia (2026)
Every plan in USD and RM, plus withholding tax, SST and FX costs explained.
Read the guideConnect WhatsApp to Bitrix24 CRM
One company number for the whole team, with every chat saved in CRM.
Read the guideBitrix24 vs HubSpot vs Zoho CRM
Flat vs per-user pricing, features and 3-year cost for a 20-user team.
Read the guideHow to set up Bitrix24 CRM in 8 steps
Pipelines, lead capture, automation, data import and permissions.
Read the guideBitrix24 Cloud vs On-Premise
Cost, control, customisation and hosting on AWS or Google Cloud compared.
Read the guideBitrix24 Malaysia: frequently asked questions
Is FusionETA an official Bitrix24 partner in Malaysia?
Yes. FusionETA Sdn Bhd is a Bitrix24 Gold Partner based in Kuala Lumpur, listed in Bitrix24's official partner directory. We sell Bitrix24 subscriptions and provide implementation, customisation, API integration, training and support.
How much does Bitrix24 cost in Malaysia?
Through FusionETA, Bitrix24 starts at RM3,500 a year for Small Business (up to 10 users). Standard Vibe+ is RM6,000 a year for 50 users and Professional Vibe+ is RM12,000 a year for 100 users. Prices are for new customers and exclude 8% SST. Enterprise and On-Premise are quoted on request.
Why buy Bitrix24 from a Malaysian partner instead of directly?
You pay a Malaysian company in Ringgit, so there's no withholding tax on a foreign payment and you receive a Malaysian e-invoice. You also get local setup, training and support, plus 14 bonus days when you renew a 12-month Professional plan.
Is there a free version of Bitrix24?
Yes. Bitrix24 has a free plan with core CRM, tasks and chat. You can create a free account and upgrade through us when you need more users, storage or automation.
Can Bitrix24 connect to WhatsApp?
Yes. We set up corporate WhatsApp with Wazzup24 so your whole team works from one number and every chat is saved in Bitrix24 CRM. Facebook, Instagram, live chat, email and web forms can be connected too.
Does Bitrix24 work with LHDN e-invoicing and Xero?
Yes. We provide an e-invoice solution for Bitrix24 for MyInvois, and a Bitrix24–Xero sync that sends contacts, quotes and invoices to Xero.
Should I choose Bitrix24 Cloud or On-Premise?
Most companies start with Cloud: nothing to install, and updates are automatic. On-Premise suits companies that need their own server, deep customisation or data kept on their own infrastructure. We install and migrate On-Premise on AWS or Google Cloud.
Do you provide Bitrix24 training in Kuala Lumpur?
Yes. We run online training, classroom training at our Kuala Lumpur and Petaling Jaya offices, and on-site training at your company.
Talk to a Bitrix24 Gold Partner in Malaysia
Tell us your team size and what you want Bitrix24 to do. We'll recommend a plan and send you a quote in RM.
- Company
- FusionETA Sdn Bhd (202001041165)
- Phone
- +6012-603 0996
- sales@fusioneta.com
- Office
- No. 38, OFFIZO Suites, Jalan Radin Anum, Bandar Baru Sri Petaling, 57000 Kuala Lumpur
- Hours
- Mon–Fri, 9:00am–6:00pm
.