Digitized and simplify your work processes with FusionETA platform


WHAT WE DO

FusionETA focus on helping our client improve work efficiency by reducing the steps to perform task, automate task using business automation software and deliver good customer service using CRM tools. FusionETA is built and powered by Bitrix24, the one platform that allows us to operate as a business.

If you would like to find out how we use Bitrix24 internally and how we have help many clients to adopt the platform, reach out to us so that we can work together for mutual benefits.


WHAT CAN OUR PLATFORM DO?

COLLABORATION

Your company. United.

  • Workplace is turning into a hybrid environment where some staff will work in office, home, cafe, client's office or at some island. Use this to bond your staff together. Give them the platform and let them flourish.
  • Tool set: Feed, group chat, calendars, workgroups, video conferencing, screen sharing, virtual presence and many more.

TASKS AND PROJECTS

Get more done.

  • Empower supervisor with project management capabilities to plan and assign task to the team.
  • Allow team to stay focus on the task needed to be done
  • Allow organization to compensate and reward staff with good task completion record.
  • Tools: Gantt, Kanban, time tracking, workload planning, external users and more.

CRM

Grow your sales.

  • Customer database and profile
  • Contact history / communication tracking
  • Leads and Deals
  • Customer segmentation
  • Marketing campaign for cross selling
  • Improve conversion rates, automate marketing and serve your customers better with our free CRM.

contact center

Love your clients

  • Let your customer reach you with the apps they like. Whether it's telephone, WhatsApp, Telegram, LINE or WeChat, we help you integrate to all and allow you to monitor all chat conversation by your sales team across channels.
  • Provide real time support via popular communication channels. Social networks, messengers, telephony, email or live chat.

WEBSITES
Websites that sell

  • Stunningly beautiful websites and landing pages, ready to help you sell your products and services in minutes.
  • Shopping cart capabilities
  • Online Payment supported
  • Use it to share events, new product launch or purely for communication to supplier, customers or internal staff.

OFFICE SUITES
Save cost

  • Create and edit documents (doc), spreadsheet (xls) and presentation (ppt)
  • Collaborate with team mates with real-time editing/review capabilities
  • Send the document to customers
  • No additional license, part of the platform
  • No need to pay for Office365 or Google Workspace


About Us

Fusion ETA is a technology and digital solutions firm in partnership with ETA (a firm of professional chartered accountants and advisors). We use technology as a powerful drive for transformation and innovation. We combine our deep understanding of business and financial with technology know-how to make digital a real lever of competitiveness and performance for businesses.