Use Cases
Solutions
Leads and Sales Management
Transform your organization marketing, lead generation, sales management and service management using Bitrix24. A single platform to capture your customer journey with your company from marketing to sales to after sales service, providing you insights and capabilities to serve your customer better.
Engage our certified Bitrix24 consultant to assist you in analyzing your current process flow and we will help you to optimize and re-engineer new approach to work on lead & sales management using Bitrix24. We will do the solutioning, setup, customization and training so that your organization can adapt faster.
HR - All in One Platform
Use Bitrix24 to manage hiring / talent acquisition process to on-boarding to monitoring of individual performance through task execution to project involvement and participation. Initiate half yearly or yearly performance appraisal under the same all in one Bitrix24 platform.
For sales team, performance can be based on number of deals, value of deals or using Bitrix24 to calculate commission directly.
Support attendance, claims and leave processes.
Whatsapp Business integration
Connect your WhatsApp Business to Bitrix24 CRM. Receive or send WhatsApp messages using Bitrix24 and store all communication history in Bitrix24. Support message queue, automatic assignment and follow up tracking.
Use this solution to manage leads generated from your marketing initiative to store, track and ensure Whatsapp messages are responded and converted to winning deals.
Omni Channel
Omnichannel is a business strategy focused on creating a seamless and integrated customer experience across all available channels, both online and offline. It aims to provide a consistent and unified experience, regardless of how a customer chooses to interact with a business. This means customers can easily switch between different channels (e.g., website, mobile app, in-store, social media) and have a cohesive experience throughout their journey
Video showcases WhatsApp and Email integration with Bitrix24.
Automation
Use Bitrix24 to automate inbound emails, WhatsApp message, Task & Leads. Automation can improve efficiency, reduce mistakes and avoid repetitive work.
Video showcases email automation capabilities of Bitrix24
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