POWERED BY BITRIX24
Single customer database
Create a master customer database. Don't worry about your customer data, we will help you to migrate all your existing customer into our platform from CSV, Excel, phone book or existing systems. Consolidate your customer into a single place so that you know and understand your customer better and you don't have to track it via excel, phone book or multiple systems.
APPOINTMENT BOOKING
Use Bitrix24 appointment booking so that customer can choose available slot. You can use it to control available resources like rooms & equipment.The time slot is provided for your customer to select only when your calendar is free and available. Once the appointment is booked successfully, your calendar will update automatically and you will get a notification from our platform. All you need to do is complete setup the form anf the rest is done automatically.
MULTichannel COMMUNICATION
Are your customer reaching out to you through various channel? Do you want to offer more communication channel to your customer? Let us help you integrate the channels into Bitrix24 so that all communications are tracked and recorded under the customer record. You customer service team just need to reply using Bitrix24 even though your customer send you an email, a chat, a FB message or WhatsApp you. Communication history are stored in one place to help your company can better aid customers by having an accurate depiction of the customer's history.
AUTOMATIC DOCUMENT GENERATION
Use Bitrix24 automation to increase your organisation efficiency. With automatic document generation, your client can receive documents from you immediately. No waiting for admin staff to copy & paste information to document template, let Bitrix24 do the work.
Also, this feature ensure that all the document that your company sends out to your customers follow a consistent format and branding by enabling automatic generation of document. Try this feature now! It will automatically generate an quote and send to your mailbox.
Free Office Suite - Document, Spreadsheet & Presentation
Released in Spring 2021, this feature will allow you to have access to office suites directly from Bitrix24. Don't need subscription to Office365 or Google Workspace especially if you are starting up. This feature will allow your team to collaborate on document creation & review real-time.
ONE PLATFORM
TOTAL BUSINESS SOLUTIONS
Virtual office hosted on the cloud, available 24/7, accessed anywhere and anytime. Workplace management tool, employee time management and many more,all in one place
Activity stream
- Post and Comments
- Open discussion, polling and announcement
Employee time management
- Employee online time clock
- Absence chart
- Shift schedules
- Time Tracking
- Company and department structure
- Office announcement
- Employee directory
- Meeting and briefing
- Knowledge base
calender
- Personal, group and company calendar
- Public and private events
- Event schedulers + invitation
- Sync with Outlook and Google calendar
key takeaway
- Easy implementation (no hardware required etc) and efficient disaster recovery
- More scalability and flexibility for growth
- Better collaboration, accessibility, communication and monitoring
- Improve efficiency, lower production cost, reliability and consistent output (automation)
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