Bitrix24 Price in Malaysia (2026): Every Plan in RM, and What You Actually Pay
Bitrix24's official USD prices, what the same plans cost in Ringgit through a Malaysian partner, and the hidden costs (withholding tax, SST, FX) to include before you decide.
Bitrix24 is one of the most cost-effective all-in-one business platforms you can buy in Malaysia, because it charges a flat price per organisation, not per user. But the price you see on bitrix24.com is in US dollars, and it's not the whole cost for a Malaysian company.
This guide covers every Bitrix24 plan, what each one costs, and what to add before you compare.
Quick answer
- Free: RM0 for small teams getting started.
- Standard (50 users): US$99 a month billed annually direct, or RM6,000 a year for Standard Vibe+ through FusionETA.
- Professional (100 users): US$199 a month billed annually direct, or RM12,000 a year for Professional Vibe+ through FusionETA.
- Paying a foreign company in USD can add withholding tax and FX costs. Paying a Malaysian partner in RM avoids both.
Bitrix24 cloud plans and official prices (USD)
Bitrix24 sells two families of cloud plans. The standard plans cover CRM, tasks, projects, chat, video calls, sites and HR tools. The Vibe+ plans, launched in September 2026, add unlimited AI, the Vibecode app builder, an MCP server for external AI tools and higher limits.
| Plan | Users | Storage | Monthly billing | Annual billing (per month) |
|---|---|---|---|---|
| Free | Small teams | 5 GB | US$0 | US$0 |
| Basic | 5 | 24 GB | US$69 | US$49 |
| Standard | 50 | 100 GB | US$144 | US$99 |
| Professional | 100 | 1 TB | US$289 | US$199 |
| Enterprise | 250 to 10,000 | 3 TB and up | From US$579 | From US$399 |
| Basic Vibe+ | 5 | 24 GB | US$89 | US$59* |
| Standard Vibe+ | 50 | 100 GB | US$199 | US$120* |
| Professional Vibe+ | 100 | 1 TB | US$399 | US$240* |
| Enterprise Vibe+ | 250 to 10,000 | 3 TB and up | From US$799 | From US$480* |
* Vibe+ Launch Offer prices for 12-month subscriptions, valid until 10 December 2026. Renewals are at regular prices.
Bitrix24 price in Ringgit through FusionETA
As a Malaysian Bitrix24 Gold Partner, we sell the same Bitrix24 plans on annual subscriptions billed in RM:
| Package | Users | Price (excl. 8% SST) | Works out to |
|---|---|---|---|
| Small Business (FusionETA package) | Up to 10 | RM3,500 / year | About RM292 / month |
| Standard Vibe+ | 50 | RM6,000 / year | About RM500 / month |
| Professional Vibe+ | 100 | RM12,000 / year | About RM1,000 / month |
| Enterprise and On-Premise | 250+ | Quoted on request | – |
Prices are for new customers. We accept credit card, Alipay and bank transfer. See full plan details on our Bitrix24 Malaysia page.
The hidden costs of paying Bitrix24 in USD
When a Malaysian company pays a foreign software company directly, the invoice price isn't the full cost. Include these before you compare:
1. Withholding tax
Payments to a non-resident for the use of software can fall under Malaysia's withholding tax rules. If it applies, you must pay the withholding tax to LHDN on top of the subscription, because the foreign vendor still expects the full invoice amount. Buying from a Malaysian partner is a local purchase, so this doesn't arise. Check how it applies to your company with your tax agent.
2. Exchange rate and card fees
A USD price moves with the ringgit, and most banks add a foreign-currency conversion fee to card payments. On an annual plan, a small FX move can cost hundreds of ringgit.
3. e-Invoice and SST
A foreign vendor won't issue a Malaysian e-invoice. Under LHDN's e-invoicing rules, imports of services from foreign suppliers may need a self-billed e-invoice from your side, which is extra admin. A Malaysian partner issues the e-invoice for you. Imported digital services are also subject to service tax, so SST applies either way.
4. Setup, training and support
The subscription buys the software, not the setup. Budget for configuring your pipelines and automation, importing data, connecting WhatsApp and training staff. Through a partner, these can be bundled into one RM quote.
Which Bitrix24 plan do you need?
| Your situation | Suggested plan |
|---|---|
| Trying Bitrix24 out, or 1–2 people | Free |
| Small team (under 10) that mainly needs CRM and tasks | Basic, or our Small Business package |
| Sales team of 10–50 using WhatsApp, Facebook and web forms | Standard Vibe+ |
| Company running sales, projects and HR in Bitrix24, 50–100 users | Professional Vibe+ |
| Over 100 users, or need custom code and your own server | Enterprise, or Bitrix24 On-Premise |
How Bitrix24 compares on price
Because Bitrix24 charges per organisation, the more users you have, the better the value. A 20-person sales team on Standard pays the same as a 5-person team. Per-seat CRMs like HubSpot and Zoho multiply by every user. See our full Bitrix24 vs HubSpot vs Zoho CRM comparison.
Frequently asked questions
How much is Bitrix24 per month in Malaysia?
Bitrix24's official annual-billing prices start at US$49 a month for Basic (5 users), US$99 for Standard (50 users) and US$199 for Professional (100 users). Through FusionETA, Standard Vibe+ is RM6,000 a year and Professional Vibe+ is RM12,000 a year, excluding 8% SST.
Is Bitrix24 free?
Yes. Bitrix24 has a free plan for small teams with core CRM, tasks, chat and online documents. It has storage and feature limits, and paid plans add more users, automation and AI.
Does Bitrix24 charge per user?
No. Bitrix24 cloud plans have a flat price for each organisation, up to the plan's user limit. Standard covers up to 50 users and Professional up to 100, which makes it cheaper than per-seat CRMs for larger teams.
Can I pay for Bitrix24 in Ringgit?
Bitrix24 bills direct customers in US dollars. To pay in RM with a Malaysian e-invoice, buy through a Malaysian Bitrix24 partner such as FusionETA.
Is there a discount for annual billing?
Yes. Annual billing is much cheaper than monthly. Until 10 December 2026, the Vibe+ Launch Offer also gives up to 40% off 12-month Vibe+ plans.
USD prices are from bitrix24.com as at November 2026. RM prices are FusionETA's prices for new customers and exclude 8% SST. Prices and exchange rates change; ask us for a current quote. This article is general information, not tax advice.
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