FusionETA

Automation - An idea for everyone

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Automation simplifies all areas of a business by automatically accomplishing tasks that would have to do manually.

Automation is a term for technology applications where human input is minimized. This includes business process automation (BPA), IT automation, personal applications such as home automation and more, define by IBM.

If you have read any article on automation business process - usually it will be linked with big incorporation from manufacturing or technology industry.

But automation isn’t reserved for those big businesses any longer.

Small companies can, and should, incorporate automation in every aspect of business, example:

Leads and Engagement

With today market environment, where client communication can come from different platform, a business is expecting to curate a valuable customer experience process -

  • either send off announcement for your beloved customer for marketing campaign, with relevant content,
  • having "Ask me" or "Contact us" link in your business website, allowing prospect customer to get info on your business, product or services with just one click and respond immediately.

From leads, map out your sale process by implementing automation in closing the deals ie follow up for any prospect client yet to close the deal with new info on the service/products.

When repetitive activities are automated, small business owners and employee can devote their time to the goals that really matter—like growing the business and decision making.

Office Management

Let's be real - with current situation where almost everyone in the world, regardless of your industry, implementing and practicing "work-from"home" work culture is a difficult transition, professionally and personally.

Imagine, a manager have to keep on track with her subordinates' tasks and deadline while being away from the office. Or for HR manager to compile data for performance evaluation which is due yearly. Or even for employees to manage their list of tasks and not to missed out any.

By incorporating automation in your business, will put you on top of everyone in your industry as it is expected to provide faster process that not only serving your customer better but also increase the productivity among employees.

Do contact us for more info.