POWERED BY BITRIX24
Single customer database
Create a master customer database. Don't worry about your customer data, we will help you to migrate all your existing customer into our platform from CSV, Excel, phone book or existing systems. Consolidate your customer into a single place so that you know and understand your customer better and you don't have to track it via excel, phone book or multiple systems.
Use Bitrix24 appointment booking so that customer can choose available slot. You can use it to control available resources like rooms & equipment. The time slot is provided for your customer to select only when your calendar is free and available. Once the appointment is booked successfully, your calendar will update automatically and you will get a notification from our platform. All you need to do is complete setup the form anf the rest is done automatically.
Are your customer reaching out to you through various channel? Do you want to offer more communication channel to your customer? Let us help you integrate the channels into Bitrix24 so that all communications are tracked and recorded under the customer record. You customer service team just need to reply using Bitrix24 even though your customer send you an email, a chat, a FB message or WhatsApp you. Communication history are stored in one place to help your company can better aid customers by having an accurate depiction of the customer's history.
AUTOMATIC DOCUMENT GENERATION
Use Bitrix24 automation to increase your organisation efficiency. With automatic document generation, your client can receive documents from you immediately. No waiting for admin staff to copy & paste information to document template, let Bitrix24 do the work.
Also, this feature ensure that all the document that your company sends out to your customers follow a consistent format and branding by enabling automatic generation of document. Try this feature now! It will automatically generate an quote and send to your mailbox.
Power CRM tools and capabilities tostay connected with customers andmaximize customer data, simplifyand optimize your customerrelationship management andmarketing efforts.
- Lead generation and management
- CRM Marketing
- CustomerContact Center
- CRM Analytics
- CRM Store
Customized Workflow and SOP and Automation
- Customizable workflow
- Reminder Trigger
- Automation rule
- Online store
- Website hosting
- Payment system integration
- Tracking inreal-time
- Easy implementation (no hardware required etc) and efficient disaster recovery
- More scalability and flexibility for growth
- Better collaboration, accessibility, communication and monitoring
- Improve efficiency, lower production cost, reliability and consistent output (automation)