POWERED BY BITRIX24

FusionETA platform is build on top of the most powerful yet affordable CRM platform, Bitrix24. We help you accelerate the adoption of Bitrix24 in your organization so that you can deliver better customer experience to your clients. Read about the 4 key capabilities will will implement for you and try out the demo.

Single customer database

Create a master customer database. Don't worry about your customer data, we will help you to migrate all your existing customer into our platform from CSV, Excel, phone book or existing systems. Consolidate your customer into a single place so that you know and understand your customer better and you don't have to track it via excel, phone book or multiple systems.


APPOINTMENT BOOKING

We have the best approach to using calendars in Bitrix24. Already using Google calendar? We will help you integrate all your calendars so you will never missed an event.

Use Bitrix24 appointment booking so that customer can choose available slot. You can use it to control available resources like rooms & equipment. The time slot is provided for your customer to select only when your calendar is free and available. Once the appointment is booked successfully, your calendar will update automatically and you will get a notification from our platform. All you need to do is complete setup the form anf the rest is done automatically.



MULTichannel COMMUNICATION 

Are your customer reaching out to you through various channel? Do you want to offer more communication channel to your customer? Let us help you integrate the channels into Bitrix24 so that all communications are tracked and recorded under the customer record. You customer service team just need to reply using Bitrix24 even though your customer send you an email, a chat, a FB message or WhatsApp you. Communication history are stored in one place to help your company can better aid customers by having an accurate depiction of the customer's history.


AUTOMATIC DOCUMENT GENERATION

Use Bitrix24 automation to increase your organisation efficiency. With automatic document generation, your client can receive documents from you immediately. No waiting for admin staff to copy & paste information to document template, let Bitrix24 do the work.

Also, this feature ensure that all the document that your company sends out to your customers follow a consistent format and branding by enabling automatic generation of document. Try this feature now! It will automatically generate an quote and send to your mailbox.

ONE PLATFORM

TOTAL BUSINESS SOLUTIONS



Virtual office hosted on the cloud, available 24/7, accessed anywhere and anytime. Workplace management tool, employee time management and many more,all in one place


Activity stream

  • Post and Comments
  • Open discussion, polling and announcement

Employee time management

  • Employee online time clock
  • Absence chart
  • Shift schedules
  • Time Tracking


Workplace management

  • Company and department structure
  • Office announcement
  • Employee directory
  • Meeting and briefing
  • Knowledge base

calender

  • Personal, group and company calendar
  • Public and private events
  • Event schedulers + invitation
  • Sync with Outlook and Google calendar


key takeaway

  • Easy implementation (no hardware required etc) and efficient disaster recovery
  • More scalability and flexibility for growth
  • Better collaboration, accessibility, communication and monitoring
  • Improve efficiency, lower production cost, reliability and consistent output (automation)


ARE YOU INTERESTED?


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